Education
VALDOSTA STATE UNIVERSITY, Valdosta, GA
Master of Library & Information Science, July 2022
UNIVERSITY AT ALBANY, Albany, NY
Bachelor of Science in Informatics (concentration: Information Technology), December 2018
Experience
DUPONT, Wilmington, DE
Information Scientist Technologist, August 2022 - Present
Works within library processes to automate and systematize responses for FAQs
Supports and develops vendor and internal training content
Creates research information service eLearning modules to support global community
Designs and shares internal annual surveys and analyzes results for actionable feedback
Connects effective information delivery and R&D productivity
Analyzes and optimizes processes to ensure value
HOULIHAN LAWRENCE, Brewster, NY
Office Administrator, January 2021 - August 2022
Performed accounting data entry to ensure timely commission payouts for agents
Processed invoices, memorandums of agreement, check requests, and expense reports
Provided administrative support for branch office sales agents and manager
Served as liaison between clients, agents, vendors and departments within the company
WHITE PLAINS PUBLIC LIBRARY, White Plains, NY
Library Assistant, October 2019 - January 2021
Provided customer service, reference instruction, and reader’s advisory
Navigated Evergreen ILS for running system holds and creating/editing patron records
Collected system holds, shelved materials, and completed circulation tasks
Hosted and moderated Zoom library programs
MILLBROOK LIBRARY, Millbrook, NY
Library Clerk, July 2015 - January 2020
Navigated Sierra ILS for circulation & bibliographic functions
Performed copy cataloging and created brief bibliographic records
Provided customer service at both adult and youth services circulation desks
Managed in-house and online publicity and marketing material